Updating Windows 10 to Windows 11

Tina 0 Reputation points
2025-11-02T16:11:29.6833333+00:00

Trying to update my Windows 10 to Windows 11 and it crashed on me. Now I do not get the message to Update to Windows 11 in the Update & Security: Windows Update listing. I have the errors message:

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f020b)

Thank you in advance for any assistance you can give me to get this updated.

Windows for home | Windows 10 | Install and upgrade
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  1. Q&A Assist
    2025-11-02T16:11:40.9866667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To resolve the error code 0x800f020b you encountered while trying to update from Windows 10 to Windows 11, you can follow these steps:

    1. Check for Updates Again: Go to Settings > Update & Security > Windows Update and click on Check for updates. Sometimes, simply retrying can resolve the issue.
    2. Run Windows Update Troubleshooter: This built-in tool can help identify and fix problems with Windows Update. To access it, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters and select Windows Update.
    3. Ensure Enough Storage Space: Make sure you have enough free space on your device for the upgrade. You may need to delete unnecessary files or use Disk Cleanup to free up space.
    4. Reset Windows Update Components: You can manually reset the Windows Update components by running commands in Command Prompt. Open Command Prompt as an administrator and execute the following commands:
         net stop wuauserv
         net stop cryptSvc
         net stop bits
         net stop msiserver
         net start wuauserv
         net start cryptSvc
         net start bits
         net start msiserver
      
    5. Use the Installation Assistant: If the update is still not appearing, consider using the Windows 11 Installation Assistant from Microsoft's website. This tool can help you upgrade directly.
    6. Check System Requirements: Ensure your PC meets the minimum requirements for Windows 11, such as TPM 2.0 and Secure Boot.
    7. Review Error Logs: If the problem persists, check the Windows Update logs for more details on what might be causing the issue. You can use the SetupDiag tool to analyze the logs.

    If these steps do not resolve the issue, you may want to consider contacting Microsoft support for further assistance.


    References:

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  2. DaveM121 796.6K Reputation points Independent Advisor
    2025-11-02T16:48:02.5166667+00:00

    If your PC is indicated as fully Windows 11 compatible, the most successful method to upgrade to Windows 11 is to use the Windows 11 ISO.

    You will need at least 40GB of free space on your C drive for the upgrade (this space will later be freed up automatically).

    Please ensure you download the ISO in the same language as you use for the Windows UI, follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

    Click this link:

    https://www.microsoft.com/software-download/windows11

    to download the Windows 11 ISO

    When the ISO file completes downloading

    Disconnect from the Internet

    Disconnect all external devices with the exception of a mouse or keyboard.

    Temporarily disable any 3rd party Anti-virus you may have installed

    Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

    Very Important - ensure you select the option to keep your files and apps.

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