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Word Cannot Open the Document User Does not Have access Privilege (Word for Mac)

Wolf Stelzer 0 Reputation points
2025-11-01T23:09:06.3133333+00:00

Word Cannot Open the Document User Does not Have access Privilege is the error message I get.

Moderator note: thread updated with operating system (macOS)

Microsoft 365 and Office | Other
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  1. Stefan Blom 318.1K Reputation points MVP Volunteer Moderator
    2025-11-02T15:40:17.35+00:00

    What happens exactly? If you start Word, create a new document and save it to the Documents folder on your Mac and exit the program, can you then not reopen the document?

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  1. Manoel Barros 15,260 Reputation points Independent Advisor
    2025-11-02T00:04:38.4566667+00:00

    Hello!

    Does this problem occur with only one file, or all Word files?

    Do Excel files also have this problem?

    Is your data encrypted?

    • Press Windows + R > Type control /name Microsoft.BitLockerDriveEncryption > Under Operating System Drive, and Fixed Data Drives, check if BitLocker is enabled or disabled.
    • Also tell me if you use the "Encrypt contents to protect data" option in File Properties > Advanced.

    Try copying the problematic Word file to another location. Copy it to C:\ or to the Music folder (it's usually not synced with OneDrive, if OneDrive is active), and try opening the file.

    Also check the file permissions. Right-click on the Word file > Properties > Security > Advanced > Send a screenshot.

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