access denied

Dear Lynn Dorio,

Thank you for reaching out to the Microsoft Q&A forum. I understand how frustrating it can be to encounter an "Access Denied" message when searching in Chrome. 

This issue can occur due to several reasons, including: 

• Corrupted cookies, cache, or temporary files 
• Outdated browser version 
• Misconfigured proxy settings 
• Restrictions from your ISP or government 

To assist you better, I’d like to clarify a few points: 

• Does the "Access Denied" message appear on one specific website or multiple websites? 
• Have you tried accessing the same site using a different browser (e.g., Microsoft Edge or Firefox)? 

Here are some troubleshooting steps you can try: 

Option 1: Clear caches and cookie 

Option 2: Try a Different Browser or Incognito Mode 

Option 3: Refresh Sign-In: Sign out of your account and then sign back in to refresh your session. This can help resolve temporary authentication or access issues. 

Option 4: Turn Off The Proxy Server For Your LAN 

• Press Win + R to launch the Run dialog box and type “inetcpl.cpl” followed by a click on the OK button 
• Select Connections > LAN settings 

• At the box Proxy server, remove the checkmark in the box before Use A Proxy Server for your LAN 

Option 5: Use VPN  

If the website is blocked due to geographic restrictions, try using a VPN and switch between different locations to see if access is restored. 

If none of these steps resolve the issue, please reply to this thread with more details. I’m here to assist you further. 

PS: If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".     

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