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How do I figure out the cause of BSODs my PC has been getting? It gets almost all kind such as Critical process died, kernel management inpage error, unexpected system exception. It shows others too like inaccessible boot device, but those 3 seem to be the major ones especially Critical process died, it always crashes my PC as soon as it boots. It's only once in a while I'm able to use it for long hours. I've installed crystal disk info, my SSD health seems to be fine, I've tried updating to Windows 11 24h2, but no results. I still get BSODs even in safe mode.
Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.
Open Windows File Explorer
Navigate to C:\Windows\Minidump
Copy any minidump files onto your Desktop, then zip those up
Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link
Then post the link here to the zip file, so we can take a look for you.
Thank you for replying. It doesn't produce minidump files. I've even tried creating one manually, to allow it to store the dump files, it didn't work
Click your Start Button, then just type sysdm.cpl and press Enter.
Select the Advanced tab on the resultng utility.
Click the Settings Button in the 'Startup and Recovery' section.
Please provide a screenshot of the next window.
This is the screenshot
Thank you for the screenshot, please change these two settings, then wait for your system to crash to test if it then creates minidump files.
Done, I'll update you when it crashes again
Glad to help!
It has crashed two times after I changed the settings and it still didn't produce a dump file. The minidump folder there was the one I created to try forcing it then
To try to force Windows to show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files
Before you run Driver Verifier, please create a new System Restore Point
.
.
.
Note, if you have any difficulty getting into Windows with Driver Verifier enabled:
Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.
Go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Open Command Prompt as Administrator and run these two commands, then restart your PC.
verifier /reset
verifier /bootmode resetonbootfail
Is there any way I can do all of these in the WinRe environment? Because the pC just crashes as soon as it finish booting. The only time it did boot, It showed me this while trying to create a System restore point and crashed again
I was able to do system restore and switch on verifier.
It did crash but this(DRIVER_VERIFIED_DETECTED_VIOLATION) wasn't the error. It crashed 3 times (2 system service exception
) and now this
Sorry, I was offline, please disable Driver Verifier and do not re-enable it.
That screenshot indicates most likely, it is the network drivers causing your system to crash.
Go to the support page for your PC on the manufacturers website, then from there, download and re-install (not update) the version of network drivers they provide.
Is this the drivers I'm to download?
Yes, those are the correct drivers to re-install.
Okay, I've done that and I've installed it, before I could reboot my PC for it to take effect, I had a BSOD of unexpected store exception and the same Critical process died
If you have now restarted your PC, if it continues to crash, please upload any new minidump files you may get for analysis.
https://drive.google.com/drive/folders/1NRV9hHgYPpjx0wtlQq-Et4dlBw-KJeVM?usp=drive_link
This is the dump files that were created yesterday, probably when Driver verifier was on. But the crashes after re-installing Network drivers didn't create any dump files.