KB5067036 install error 0x800f0922

Question

KB5067036 install error 0x800f0922

R S 0

i Have tried everything that i could think of and tried multiple times. This update will not go through on 2 of my computers. Both computers have Windows 11 Pro. The computers have different hardware CPU, Graphic etc. Both computers get same error on same update. It is the Preview update KB5067036 and it gets install error 0x800f0922. Here is everything i tried

SFC /SCANNOW

Dism /online /cleanup-image /restorehealth

Dism /online /cleanup-image /startcomponentcleanup

Tried Update again and it failed

Using Services set following services to Automatic and restarted services

 .Background Intelligence Transfer

 .Windows Update

 .App Readiness

Toggle Fast startup off tried update did not work

made sure .NET 3.5 was enabled and .NET 4.8

Turn of Secure boot in BIOS

Tried update again and it failed

Reinstalled windows 11 using Windows Update>Advance Options>Recovery>Fix Problems using Windows Update

Tried update again and it failed

Contacted Microsoft Support and Reinstalled Windows 11 using mounted ISO from Microsoft

it updated several times after this reinstall but when it got to this Preview Update KB5067036 it failed

and they closed my case without a resolution

Computer is running slow and keeps glitching

Photo app does not function correctly missing arrows and freezes occasionally

website not loading all content on page

website loosing connection and have to log back in

CPU is between 12 and 40 percent all the time never idles

NVME M.2 SSD running at 10-30% all the time

Computer is always warm and CPU fans runs all the time

Get help app keeps freezing and never received a second call back

If any one has been having this issue over the past couple of weeks please reply to this with anything else you may of tried.

Also if anyone else is having same problem try your best to get a hold of Microsoft because I do not think any user can fix this problem I believe the problem is the update itself.

4 answers

Your answer

Answer 1

David-M 93,875 Independent Advisor

Hi. I'm David, and I'm happy to help you.

KB5067036 is a "Preview" update, essentially a beta version of the update scheduled for release next month. Preview updates are optional and may include experimental fixes or features. Because they haven't undergone full testing, they can sometimes be unstable or fail to install properly.

Importantly, you're not required to install preview updates, and skipping them won't expose your system to any security risks.

If KB5067036 continues to fail during installation, you can prevent Windows from attempting to install it by doing the following:

Press "Windows + I" and select "Windows Update";
Toggle off "Get the latest updates as soon as they're available";
Restart your PC.

This will stop Windows from downloading optional updates like previews, and your system will only receive standard monthly updates going forward.

Since the other problems you mentioned may be caused by the system repeatedly trying to install this update, I suggest checking if the problems stop occurring after doing this. If any persist, please let me know.

Feel free to ask back any questions.

R S 0 Reputation points

2025-10-30T18:01:11.56+00:00

After trying the above fix it instantly goes to "Checking for Updates"

2 updates pop up

first one 2025-10 Cumulative Update for Windows 11, version 25H2 for x64-based Systems (KB5066835) (26200.6899) i clicked download and install on that one only

restarted got to 30% and said something did not goes as planned no need to worry- undoing changes restarts windows. Then Windows update reports same error for that update install error 0x800f0822

Second update is dreaded Preview Update KB5067036 is say download and install i left it alone till further instructions
David-M 93,875 Reputation points Independent Advisor

2025-10-30T18:10:54.88+00:00
Thanks for the details.

Please clarify the following:

Do you have a third-party antivirus installed? If yes, which one?

Also. What is the current "OS Build" of your Windows 11?

Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

Be sure to censor your email address if it appears. The Microsoft Q&A is public.

I await your reply.
R S 0 Reputation points

2025-10-30T20:32:12.9466667+00:00

I am currently using only Windows Defender

no third party antivirus

Windows operating info:

Edition Windows 11 Pro

Version 25H2

Installed on ‎10/‎29/‎2025

OS build 26200.6584

Experience Windows Feature Experience Pack 1000.26100.234.0

Answer 2

Thanks for the clarifications.

Many factors can cause the error you are getting. To avoid a long answer, I will suggest a few procedures. If these do not work, there are other methods.

I suggest doing the following:

Run the Windows Update troubleshooter and try to install the update.

https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd#WindowsVersion=Windows_11

If it persists, rename the software distribution folders as instructed below:

Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
Run the following commands at the Command Prompt one at a time:

net stop bits
net stop wuauserv
net stop cryptsvc
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start bits
net start wuauserv
net start cryptsvc

After all these commands are completed, close the Command Prompt window, restart your computer, and then try to update Windows.

If it persists, download and install the update that is having problems manually.

Download the installation package from the link below.

https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c0d1a12-9944-4b26-bed7-a722c040d631/public/windows11.0-kb5066835-x64_2f193bc50987a9c27e42eceeb90648af19cc813a.msu

Source: https://www.catalog.update.microsoft.com/Search.aspx?q=KB5066835

If the problem persists, please let me know, and I will provide another method.

Feel free to ask back any questions.

R S 0 Reputation points

2025-10-30T20:53:04.19+00:00

Tried method 1 run Windows Update Troubleshooter. Here is result:

The Windows Update diagnostic failed to run

I'm sorry. I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem.

Tried Method 2 run scripts one at a time. Then restart. Then try to to update, clicked Settings>Windows Update>retry update Here is the Result:

2025-10 Cumulative Update for Windows 11, version 25H2 for x64-based Systems (KB5066835) (26200.6899) Install error - 0x800f0922

note that it makes it to 100% then says "Something did not go as planned Don't worry-were undoing changes"

Tried method 3 download install package standalone updater. Here is the result:

2025-10 Cumulative Update for Windows 11, version 25H2 for x64-based Systems (KB5066835) (26200.6899) Install error - 0x800f0922

note that it makes it to 100% then says "Something did not go as planned Don't worry-were undoing changes"

after trying the above methods The computer finally came to an idle after about 1 hour let it sit for an hour as i notice indexing was likely the reason for high CPU and disk usage.

Any other suggestions?

Answer 3

Ramesh Srinivasan 172K Volunteer Moderator

Please try the accepted answer in the following thread.

https://free.blessedness.top/en-us/answers/questions/5597589/error-0x800f0922-installing-windows-update-kb50667

Steve White 0 Reputation points

2025-11-01T12:17:47.8766667+00:00

Deleting the registry key as specified in this thread fixed the issue for me!!!

Answer 4

David-M 93,875 Independent Advisor

Sorry for the delay in reply. I've been offline.

Thanks for the details.

In addition to what Ramesh Srinivasan suggested, I suggest doing the following:

Perform a clean boot to see if any third-party programs in the background are preventing Windows from updating. Follow the instructions carefully.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd#ID0EBBD=Windows_11

After updating, or if this doesn't help, return to normal boot as instructed in "Reset the computer to start normally after clean boot troubleshooting".

Let me know the result.

Feel free to ask back any questions.

R S 0 Reputation points

2025-10-31T14:42:05.27+00:00

Let me give a little more detail. I am an IT/Software Developer and having been fixing Windows PC for over 30 years going back to Windows 3.1. My computer is always been setup to do a clean boot on every boot. Windows is a bloated OS with a lot of things running on startup that really do not need to be. I mess with msconfig every time i want one of the unusual services to run, example MySQL. The only reason I came to this Forum is the Get Help app sent me here after Microsoft Technical support closed my case without a resolution, and I could not open another case for 24 hours. I am going to open up another case with them. I have already tried every one of these methods above and more. I have a windows update reset script that does far more then rename CATROOT2. I would share it but I can't guarantee that it will work on other systems. This issue has got me stumped for 2 weeks. This will have to be escalated to Microsoft tier 2 or 3 support. In the mean time if you have any other suggestions, let me know and I will either try them or let you know if I have done that already
David-M 93,875 Reputation points Independent Advisor

2025-10-31T16:18:22.77+00:00

Thanks for the details.

Running Windows in Clean Boot mode continuously isn't an efficient way to use the system. It's intended as a temporary diagnostic step to help identify whether third-party software is causing issues. Especially since some programs that rely on specific services may not work properly in this mode.

Are you sure the Clean Boot you're referring to is the same one described in the article I linked?

Could you share with me the Windows Update reset script you use?

I await your reply.
R S 0 Reputation points

2025-10-31T17:01:49.77+00:00

here is a link to windows update reset tool i downloaded. WARNING DO NOT ATTEMPT THIS unless you know enough about batch scripts, CMD, Legacy CMD and Terminal and how they function.

https://www.elevenforum.com/t/reset-windows-update-in-windows-11.3808/

after downloading

close all apps before attempting this

This script has "." after echo and they need to be removed

Then Right click on bat file>Run as Administrator

when finished it will prompt to restart computer hit any key and computer will restart.
David-M 93,875 Reputation points Independent Advisor

2025-10-31T17:16:03.56+00:00

Thanks.

This script is more than enough to reset Windows Update. A bit excessive, but it won't hurt.

If you're confident that no third-party background services or programs are interfering with the update installation, it may be worth attempting the In-place Upgrade using the ISO again, just as you did previously. This time, however, the system should not attempt to install the preview update "KB5067036", allowing the standard update "KB5066835" to install successfully.

Feel free to ask back any questions.
David-M 93,875 Reputation points Independent Advisor

2025-10-31T17:17:51.7033333+00:00

Sorry. This reply is a duplicate due to a network issue that caused the page to become unresponsive.

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KB5067036 install error 0x800f0922

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