Problem with the update of visual studio offline

Question

Problem with the update of visual studio offline

Estefania infra developer 0

Good morning,

I'm updating Visual Studio 2022 on a VMware virtual machine (vmware and offline). It has Windows 10, and I'm trying to update from version 17.9 to the latest version. I did the minimal setup, but when I try to apply it, nothing happens. It doesn't throw any errors, nor does it produce any logs.

when I do the command ''vs_enterprise.exe --update --offline C:\VSLayout\vs_installer.opc'' It gets stuck on the image I've attached, then it closes and does nothing
User's image

Can you help me please?

Thank you!

1 answer

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Answer 1

Michael Le (WICLOUD CORPORATION) 3,665 Microsoft External Staff Moderator

Hello,

You could find more details in How to use a minimal offline layout to update an existing installation of Visual Studio.

The command that you ran is for updating Visual Studio Installer. If you are trying to update the Visual Studio application, run this command:

vs_enterprise.exe update --noWeb --quiet --installpath "C:\Program Files\Microsoft Visual Studio\2022\Enterprise"

If the previous command fails, please follow these troubleshooting steps:

1. Verify Offline Layout Integrity

Your offline layout may be corrupted or incomplete. From an elevated command prompt in your layout directory (C:\VSLayout), execute:

vs_enterprise.exe --layout C:\VSLayout --verify

If verification identifies missing or invalid files, repair the layout:

vs_enterprise.exe --layout C:\VSLayout --fix

Transfer the repaired layout back to your offline virtual machine after completion.

2. Install Required Security Certificates

Offline machines cannot automatically download security certificates needed for file validation, causing installation failures. Install these certificates manually:

Navigate to C:\VSLayout\certificates
Right-click each certificate file and select Install Certificate
Install certificates to both "Trusted Root Certification Authorities" and "Intermediate Certification Authorities" stores for the local machine

3. Review Installation Logs

Even silent failures generate log files. To locate them:

Press Windows Key + R, type %temp%, and press Enter
Sort files by date to find logs created during your failed update attempt
Look for files beginning with dd_ (e.g., dd_bootstrapper_[timestamp].log, dd_installer_[timestamp].log)

Examine these logs for error messages or failure indicators. Include any specific error codes or messages in your follow-up for targeted assistance.

I hope this helps.

Estefania infra developer 0

Thank you for the information!

I did every step mentioned, but the same issue occurs. This is the log I can see:

[10/29/2025, 14:0:43] === Logging started: 2025/10/29 14:00:43 ===
[10/29/2025, 14:0:43] Executable: C:\Users\Administrator\Downloads\VSLayout\vs_Enterprise.exe v17.14.36623.8
[10/29/2025, 14:0:43] --- logging level: standard ---
[10/29/2025, 14:0:43] Directory 'C:\Users\ADMINI~1\AppData\Local\Temp\f16ea6300cc0f3e3f496' has been selected for file extraction
[10/29/2025, 14:0:43] Extracting files to: C:\Users\ADMINI~1\AppData\Local\Temp\f16ea6300cc0f3e3f496\
[10/29/2025, 14:0:44] Extraction took 641 milliseconds
[10/29/2025, 14:0:44] Executing extracted package: 'vs_bootstrapper_d15\vs_setup_bootstrapper.exe ' with commandline '  --update --installPath "C:\Program Files\Microsoft Visual Studio\2022\Enterprise" --noWeb --env "_SFX_CAB_EXE_PACKAGE:C:\Users\Administrator\Downloads\VSLayout\vs_Enterprise.exe _SFX_CAB_EXE_ORIGINALWORKINGDIR:C:\Users\Administrator\Downloads\VSLayout"'
[10/29/2025, 14:1:30] The entire Box execution exiting with result code: 0x0
[10/29/2025, 14:1:30] Launched extracted application exiting with result code: 0x138b
[10/29/2025, 14:1:30] === Logging stopped: 2025/10/29 14:01:30 ===

Could you share some ideas?

Thank you!

Michael Le (WICLOUD CORPORATION) 3,665 Reputation points Microsoft External Staff Moderator

2025-10-30T03:45:25.82+00:00
The exit code 0x138b indicates potential file access or missing component issues. Your existing offline layout may be corrupted or incompatible with the update path from version 17.9.

Avoid using minimal layouts as they may lack components required for updating existing installations. Instead, I recommend creating a complete offline layout with the latest Visual Studio version.

On a machine with internet access and no restrictions:

Download the latest Visual Studio 2022 Enterprise bootstrapper from the release history page

Create a comprehensive layout with all components:
vs_enterprise.exe --layout C:\VSLayout_New --add Microsoft.VisualStudio.Workload.ManagedDesktop --includeRecommended --includeOptional --lang en-US
Note: You could use the response.json file from your previous layout to ensure all required components are included.

Transfer the complete VSLayout_New folder to your offline VM

Use the new layout's vs_enterprise.exe to perform the update

If the update continues to fail, perform a clean installation using the new layout alongside your existing version. After confirming functionality, uninstall the previous installation.

Estefania infra developer 0

Here is another error:

[2a10:0001][2025-10-29T15:05:39] Assembly version: 3.14.2086.54749.
[2a10:0001][2025-10-29T15:05:39] Creating new ExperimentationService
[2a10:0001][2025-10-29T15:05:39] Telemetry property VS.ABExp.Flights : 
[2a10:0001][2025-10-29T15:05:39] Command line arguments = --update,--installPath,C:\Program Files\Microsoft Visual Studio\2022\Enterprise,--noWeb,--env,_SFX_CAB_EXE_PACKAGE:C:\Users\Administrator\Downloads\VSLayout\vs_Enterprise.exe _SFX_CAB_EXE_ORIGINALWORKINGDIR:C:\Users\Administrator\Downloads\VSLayout
[2a10:0001][2025-10-29T15:05:39] C2R signature did not exist or could not be read: 
[2a10:0001][2025-10-29T15:05:39] The parameter after the command --update is an another command.
[2a10:0001][2025-10-29T15:05:39] Parent process name = vs_Enterprise
[2a10:0001][2025-10-29T15:05:39] Parent process product version = 17.14.36623.8
[2a10:0001][2025-10-29T15:05:39] CampaignId = 
[2a10:0001][2025-10-29T15:05:39] Warning: ResponseId not available in 'vs_setup_bootstrapper.config'. Trying to parse filename.
[2a10:0001][2025-10-29T15:05:39] Warning: loading config settings: -update --update --layout -offline --offline --locale --layout --originalworkingdir --installLayoutPath --env
[2a10:0001][2025-10-29T15:05:40] Client update requested: Not round trip.
[2a10:0001][2025-10-29T15:05:40] DownloadURL = https://aka.ms/vs/17/release/545665078_1429018608/installer
[2a10:0001][2025-10-29T15:05:40] InstallLocation = C:\Program Files (x86)\Microsoft Visual Studio\Installer
[2a10:0001][2025-10-29T15:05:40] OfflineFilePath = C:\Users\Administrator\Downloads\VSLayout\vs_installer.opc
[2a10:0001][2025-10-29T15:05:40] LayoutLocation = 
[2a10:0001][2025-10-29T15:05:40] ExecutableArguments = 
[2a10:0001][2025-10-29T15:05:40] OSVersion = Microsoft Windows NT 10.0.17134.0
[2a10:0001][2025-10-29T15:05:40] Starting to detect the existing VS and .NET...
[2a10:0001][2025-10-29T15:05:40] Finished detecting the existing VS and .Net
[2a10:0011][2025-10-29T15:05:40] layout OPC version is '3.14.2084.286130193'.
[2a10:0011][2025-10-29T15:05:40] Comparing client version '3.9.2180.285805680' to autoSelfUpdateMinVersion '3.14.2086.286130193'
[2a10:0011][2025-10-29T15:05:40] Using Offline package: C:\Users\Administrator\Downloads\VSLayout\vs_installer.opc
[2a10:0011][2025-10-29T15:05:40] Saving Certificates to layout folder
[2a10:0011][2025-10-29T15:06:16] Certificate is invalid: C:\Users\Administrator\Downloads\VSLayout\vs_installer.opc
[2a10:0011][2025-10-29T15:06:16] Error: Unable to verify the certificate: InvalidCertificate
[2a10:0011][2025-10-29T15:06:16] Error 0x80131509: Signature verification failed. Error: Unable to verify the integrity of the installation files: the certificate could not be verified.
   at Microsoft.VisualStudio.Setup.OpcVerifier.Verify(Stream packageStream, String layoutLocation, Boolean skipSavingCertificate)
   at Microsoft.VisualStudio.Setup.Bootstrapper.Bootstrapper.VerifyLayoutPackage(Stream packageStream)
[2a10:0011][2025-10-29T15:06:16] Bootstrapper failed with known error.

Thank you!

Michael Le (WICLOUD CORPORATION) 3,665 Reputation points Microsoft External Staff Moderator

2025-10-31T11:04:48.05+00:00

Thank you for your response, @Estefania infra developer . I believe that the previous answer in the comment is still applicable to your situation. The certificates required will be available in the certificates folder of your newly created offline layout.
Estefania infra developer 0 Reputation points

2025-10-31T11:33:51.6766667+00:00

Yes ! but here is the problem: I can't do it. There's the problem... I try to install them, I get the message that they have been installed successfully, but when I go to check the certificate store, they don't appear. Any idea?

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Problem with the update of visual studio offline

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