my laptop keyboard doesnt work on first statup- I need to restart before it works

Hi Brian McDevitt,

The behavior you’re seeing is often caused by a driver initialization issue during the first boot. I recommend updating your laptop’s keyboard and chipset drivers to the latest versions from the manufacturer’s website, as this usually resolves the problem. Additionally, check Windows Update for any pending updates that might include keyboard or firmware fixes. If the issue persists, you can try disabling Fast Startup in Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable — this forces a full hardware initialization at boot. Please let me know how it goes

Hi there, does your keyboard stop working completely when you first turn on your laptop, or do some keys still respond?

This kind of issue usually happens when the keyboard driver or startup process fails to load properly. Try running Windows Update to install all system and driver updates, then go to Settings, open Troubleshoot, and run the Keyboard Troubleshooter. If it keeps happening, uninstall the keyboard driver from Device Manager and restart your laptop to let Windows reinstall it automatically.