I am having trouble redeeming my microsoft rewards

CAROL FUNFAR 10 Reputation points
2025-10-26T14:47:45.9033333+00:00

I am trying to redeem my microsoft rewards. I get a message that says my account is restricted because I am not following the agreement. I have redeemed rewards before and continue to accumulate points. I need some suggestions. I have tried to fill out the suppost reqest form and the system will not allow me to fill in the blanks.

Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
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  1. Carl-L 2,360 Reputation points Microsoft External Staff Moderator
    2025-10-29T08:07:40.5766667+00:00

    Hello CAROL FUNFAR,

    Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

    I understand how frustrating it can be when your account is getting restricted from redeeming rewards. Unfortunately, forum moderators are unable to access your account due to security reasons. So you will need to fill out the form in this link: rewards.bing.com/support.

    While we are unable to help you with the rewards account, we will help as much as we can. You said that you are unable to fill in the blanks, can you please tell me more details so I can understand the situation better?

    I'm waiting for your reply so we can work on it together.


  2. Jan Baxter 20 Reputation points
    2025-10-29T14:17:16.9466667+00:00

    Having the same problem, the rewards support link in the answer does not work, the contact customer support online form is blanked out and you cannot complete anything or submit it.

    what do we do now?

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