Hello CAROL FUNFAR,
Welcome to Microsoft Q&A forum. It's my pleasure to help you today.
I understand how frustrating it can be when your account is getting restricted from redeeming rewards. Unfortunately, forum moderators are unable to access your account due to security reasons. So you will need to fill out the form in this link: rewards.bing.com/support.
While we are unable to help you with the rewards account, we will help as much as we can. You said that you are unable to fill in the blanks, can you please tell me more details so I can understand the situation better?
I'm waiting for your reply so we can work on it together.