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Bilocker Recovery

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2025-10-26T09:40:26.8133333+00:00

Hi,

My computer has been locked and asking for Bitlocker to retrieve the device. unfortunately I did not back up my recovery key. And I don't know the user register to the device, as it may be a local used (without an email) I have the purchase proof and I have the computer with me. I ne ed a guidance to retrieve the Bitlocker key, or knowing the user register to the device so that I can get my key and unlock the computer.

Thank you

Windows for home | Other | Recovery and backup
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  1. DaveM121 796.4K Reputation points Independent Advisor
    2025-10-26T12:02:26.7066667+00:00

    If your drive is encrypted with Bitlocker, the only place the Bitlocker Recovery key is automatically stored is on the associated Microsoft account on the link below, there is no other working method to get the Bitlocker Recovery Key, be sure to check any Microsoft account that may have been used on the PC and also any work or school account that may be linked to the PC.

    https://account.microsoft.com/devices/recoverykey

    Are you able to find the Bitlocker Recovery Key on any account that may have been used or linked to the laptop?

    If not, do you have a safe backup of your files, or use a cloud service like OneDrive to sync your files online.

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