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Hellow, Bitlocker data protection Device encryption helps protect your data Manage recovery keys

gheorghescu anca 0 Reputation points
2025-10-26T09:26:29.6533333+00:00

Hello, I have a big problem, someone hack my laptop and they block pc hardisk with bitlocker

I need my Manage recovery key, but I can't see it in my microsoft account.

How or where cand I find then that key?

Below I show you images with :

-the message that I have on my laptop at startup, image 1.jpg

-my microsoft account with bitlocker recovery key device place, image 2.jpg

-and the back of my laptop there you can see my laptop information. image 3.jpg

Please help me, I have important data on my laptop.

Thank you very much and I wait for a solution from you, that You can give me my revcovery key!

Windows for home | Other | Recovery and backup
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  1. DaveM121 793.7K Reputation points Independent Advisor
    2025-10-26T11:48:47.59+00:00

    If your drive is encrypted with Bitlocker, the only place the Bitlocker Recovery key is automatically stored is on the associated Microsoft account on the link below, there is no other method available to find the associated Bitlocker Key, be sure to check any Microsoft account that may have been used on the PC and also any work or school account that may be linked to the PC.

    https://account.microsoft.com/devices/recoverykey

    Are you able to find the Bitlocker Recovery Key on any account that may have been used or linked to the laptop?

    If not, do you have a safe backup of your files, or use a cloud service like OneDrive to sync your files online.

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