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Microsoft 365 and Office | Word | For home | Android
A family of Microsoft word processing software products for creating web, email, and print documents.
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Hi,
Please note that here in the Microsoft Q&A forum, we are fellow users and do not have account access. For your security and privacy, I recommend contacting Microsoft Billing Support directly, as this request involves personal or sensitive information that should not be shared in a public forum.
Click this link: https://support.microsoft.com/contactus/
Sign in to your Microsoft account.
Select Microsoft 365 > Click 'Get home support'.
Type "Chat with an agent" from the text field and press Enter.
Click "Contact support" at the bottom.
Select the product you need help with.
Follow the prompts to connect with a live agent.
Customer service phone numbers: https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
To access the full range of support options, including chat, please contact them during business hours which are Monday to Friday from 9 AM to 5 PM local time.