Hi, I am Van. I'll be glad to assist you today.
I’m sorry to hear you’re experiencing issues with your rewards account. I understand how frustrating that can be. Unfortunately, as community forum members, we can’t verify accounts directly.
I recommend submitting a report via the link below so that the rewards team can review your account in detail and assist in resolving the issue.
https://rewards.bing.com/support
If you need anything else or have further questions, please don’t hesitate to let me know. I'll be glad to help.