customer service- I need to speak to someone- need contact phone number

Hi, I'm John! I will help you with this.

Microsoft Q&A is public, and we can only provide information. It is beyond our capability to assist directly with the account or login-related issues.

Microsoft Support agent will not be of any help, they will likely recommend you to try the Account Recovery Form and Sign-in Helper Tool, if you haven’t tried it already.

I just want to be upfront, Microsoft Support agents do not have direct access to accounts.

Contact Microsoft Support:

Use another personal Microsoft account you currently have access to or one you can create:

• Here is the link: https://support.microsoft.com/home/contact
• Type this keyword and press Enter: Contact Support.
• At the bottom, click "Sign in to contact support" and sign in with your Personal Microsoft account (Not work or school account) you currently have access, or click "Contact Support" if you're already signed in.
• In Product and services, select "Windows".
• In Category, select "Technical support."
• Click "Chat with a support agent in your web browser".

Please know that this is a public forum, and I can only provide information.

Let me know if you have any further questions or concerns.

Regards,

John J.D.