Computer randomly crashes and restarts with a black screen and no BSOD

Andrew Day 0 Reputation points
2025-10-25T17:59:38.7433333+00:00

The driver \Driver\WUDFRd failed to load.

Device: HID\VID_1532&PID_056C&MI_05&Col03\9&20e8f70e&0&0002

Status: 0xC0000365

I get this from event viewer every time I start up my pc

Windows for home | Windows 11 | Performance and system failures
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  1. Ivan B 78,210 Reputation points Independent Advisor
    2025-10-25T18:35:33.4266667+00:00

    Hi ,

    Do you have any Razer peripherals?

    Apparently this could be what is causing the BSOD.

    Access the c:\windows\minidump folder, copy the files to your desktop, then upload them to OneDrive or Google Drive and post the link here for analysis.

    Thanks

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