cannot make calls

Hi @BNI,

Welcome to the Microsoft Q&A forum.

Thank you for contacting us. I would like to provide you with the following information:

First, please access the Admin Center and follow these steps to ensure that the license has been successfully assigned to the user:

Step 1: Go to https://admin.microsoft.com

Step 2: Click Users > Active users, then select the user you want to check

Step 3: Click Licenses and apps and make sure the user has been successfully assigned a license

After confirming that the license has been assigned to the user, please refer to the following article to set up Microsoft Calling Plans for the user:https://free.blessedness.top/en-us/microsoftteams/set-up-calling-plans

If you have any updates regarding the issue after completing the above steps, or if you have any other questions, feel free to share them with me. I will be happy to assist you.

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