Hi Gary,
What is the make and model of the wireless keyboard you have?
How about your PC? Is it a deskop or a laptop?
Have you tried any initial fixes?
Regards
My wireless keyboard does not work at start up unless I unplug the dongle and plug it back in.
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Gary Abraham
0
Reputation points
When I turn my computer on in the morning my wireless keyboard will not work. I have to remove the dongle and then plug the dongle back in to get it to work. Dell Technical Support does not know what the problem is.
Windows for home | Other | Devices and drivers
Answer accepted by question author
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Rez 4,715 Reputation points Independent Advisor2025-10-25T13:34:32.71+00:00 -
Gary Abraham 0 Reputation points
2025-10-25T14:17:33.6+00:00 I have this issue on all of the wireless keyboard and mouse combinations that I have tried. I have a Dell Inspiron 3030 compact Desktop. About a year old. Dell has updated my BIOS. I have checked drivers using the Dell website and no help. I have moved the dongle to several different USB ports and still the same issue. If I used a wired keyboard I have no problem. If I reboot my computer through the day I do not have this issue. It seems only after I shut down my computer overnight this happens. I have dealt with computers for a long time and have never experienced this issue. Really Strange.
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Rez 4,715 Reputation points Independent Advisor
2025-10-25T16:12:29.3033333+00:00 That's really weird. I had this strange issue as well on my another Windows 10 and 11 PCs. My wired and bluetooth keyboards does not work after a shutdown. I had to unplugged and plugged back in or do a restart. The said PCs are old Dell Optiplex 3080 SFF. You may try to turn off/disable the fast startup option as like what I did.
To disable fast startup, go to Control Panel > Hardware and Sound > Power Options, click "Choose what the power buttons do" on the left, then click "Change settings that are currently unavailable" and uncheck the box next to "Turn on fast startup".
OR
To disable fast startup using the command prompt, open Command Prompt as an administrator, then type
powercfg /h offand press Enter. This command also disables hibernation, which is required for fast startup to function. *
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