Authenticator: Unexpected error. Please contact your local IT administrator to resolve the problem
Hernan and Simona Alvarez Murk
0
Reputation points
I created a new work account to trial Power Automate for 30 days. However, I am unable to log in because the system is prompting me to set up multi-factor authentication (MFA). When attempting to set up MFA with the Microsoft Authenticator app, I encounter an error message:
"Unexpected error. Please contact your local IT administrator to resolve the problem."
As the Global Administrator for this account, I am unable to bypass the MFA setup and cannot access the Power Automate trial or any admin settings.
Please assist as I would like to cancel the subscription.
Microsoft Security | Microsoft Authenticator
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