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Microsoft Rewards - Missing Check-In and 3 Searches (HELP!)

Erin Weinstock 0 Reputation points
2025-10-25T04:54:57.7966667+00:00

I have been daily checking into MSN aka Bing on my phone for a very long time. Today I noticed doing the Daily Check-In is missing. Along with the "search 3 times" section which has aways been right below it.

Refreshing the app. didn't do any good or even reinstalling it. These check-in notes are also missing when attempted to be reached from Edge on my laptop. Nothing about this glitch has reached Edge or Google Chrome. Microsoft by phone cannot be reached since the AI Bot is determined to no allow me to speak to a live human being and keeps hanging up on me.

I had a damn streak going in rewards for 239 days! What am I supposed to do to maintain this when it's vanished without a way to fix it??

Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
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  1. Darhyl Amizola 22,180 Reputation points Independent Advisor
    2025-10-25T05:51:06.2666667+00:00

    Hey there! Nice to meet you!

    That is quite odd indeed. I've tried to check it here on my end and it appears to be working normally.

    Since you have already performed some workarounds to no avail, you will have to contact Microsoft Rewards Support directly, as they are the only ones who are capable of investigating this case:

    https://rewards.bing.com/support

    Also, please do not submit multiple tickets, as this may reset your position in the queue and delay a response from the Support.

    Thank you for your understanding! Please let me know if you need anything else.

    Best regards,

    Darhyl

  2. Erin Weinstock 0 Reputation points
    2025-10-25T06:07:28.5333333+00:00

    Ticket made but I have high doubts they will reply with an answer. Also installing to an i device doesn't slove this either. That makes an Android device, Windows 11 PC, and iPad all not show this check-in & 3 search daily.😔

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  3. Darhyl Amizola 22,180 Reputation points Independent Advisor
    2025-10-26T04:44:37.1166667+00:00

    Since the error persists on multiple devices, there may be an issue within your Microsoft Rewards account.

    I suggest checking your email for their response from time to time, and let’s hope for the best!

    Best regards,

    Darhyl

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