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How do I obtain Windows product key I purchased?

Ronnie Bredahl 0 Reputation points
2025-10-25T01:36:33.12+00:00

I have purchased a couple Windows 10 Pro licenses within the last 24 months. The activation keys are not in my account and I'm just learning that Microsoft doesn't allow customers to call them anymore. How can I get my activation keys? It seems that Microsoft put up a wall between themselves and customers.

Windows for home | Other | Licensing and activation
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  1. EmilyS726 173.3K Reputation points Independent Advisor
    2025-10-25T02:12:34.6866667+00:00

    Hello,

    Where did you purchase these Pro licenses from?

    Microsoft no longer sold Windows licenses since some years ago.

    Unless you are talking about upgrade licenses, which would be labeled as Windows 10/11 Pro licenses. If you purchased from Microsoft, they are in your order history if you go to your account online, and upgrade licenses don't have actual keys, strictly digital only.

    Please provide a bit more context, such as where you bought them, are they full licenses or upgrade licenses. I can try to help you sort this out.

    1 person found this answer helpful.

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