how do I install my subscription?

Hi Catherine Mule' MacDonald,

Thanks for sharing your concern on Microsoft Q&A Forum.

Regarding the installation of your subscription, you should reinstall your Microsoft 365 in this case. Here is the step-by-step guidance to help you reinstall it:

1. Sign in to your Microsoft Account
   • Go to https://account.microsoft.com/services.
   • Sign in with the account linked to your Microsoft 365 subscription.
2. Download the Installer
   • After signing in, locate your subscription under Services & Subscriptions.
   • Click Install Office (or Install Microsoft 365).
3. Run the Installer
   • Download the setup file and run it.
   • The installer will automatically detect your system (Windows 11, 64-bit) and install the correct version.
4. Activate Office
   • Once installed, open any Office app (Word, Excel, etc.).
   • Sign in with your Microsoft account to activate your subscription.

I hope these steps could support reinstall the Microsoft 365 successfully. In case you have any further questions, please let me know.

Warm regards,

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