Hi @Emily Shoji
Thank you for posting your question in the Microsoft Q&A forum.
It appears you’ve accidentally hidden a chat in Teams and aren’t sure which one it was, totally understandable, especially when managing multiple conversations.
Even without remembering the exact name or person, you can still recover it. Here’s how:
1/ Go to the Chat tab in the left sidebar.
2/ Use the Search bar at the top:
- Type keywords you remember from the conversation (e.g., topic, name, or even a phrase).
- Teams will show matching messages and chats, including hidden ones.
- Click View all results to see a full list of matching chats, including hidden one
3/ Once you find the chat, click on it to open.
- It will automatically reappear in your chat list.
- Optional: Click on Show hidden chat history to see the history chat
Note: Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.
I'm looking forward to your reply.
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