Hi @Lori D
Thank you for posting your question in the Microsoft Q&A forum.
It appears you're experiencing an issue where you're unable to change the snooze time for task reminders in Microsoft To Do or Outlook Tasks.
To help us better understand and scope down the issue, could you please clarify a few details:
- Are you using a personal Microsoft account (e.g., @outlook.com, @hotmail.com), or an account provided by your organization (e.g., @yourcompany.com)?
- Is your account managed by an organization or IT admin?
- Which app are you using when the issue occurs?
- Microsoft To Do (desktop, mobile, or web)?
- Outlook (desktop app, Outlook on the web, or mobile)?
- What exactly happens when the reminder appears?
- Do you see a snooze option at all?
- If yes, does it snooze for a fixed time (e.g., 5 or 10 minutes)?
- If no, is the reminder only dismissible?
- Could you share a screenshot or error message (if available) when the reminder appears or when you try to change the snooze time?
- Have you recently updated the app?
For reference, Microsoft’s current documentation confirms that snooze intervals for task reminders are not customizable in either To Do or Outlook Tasks:
- Managing Tasks in Microsoft To Do - Microsoft Support
- Manage tasks with To Do in Outlook - Microsoft Support
Once we have more context, we’ll be happy to assist further or suggest a workaround if available.
Looking forward to your reply.
Best regards,