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How could I configure a camera on windows hello face?

Cisneros, Nelson 0 Reputation points
2025-10-24T17:14:26.9366667+00:00

When I try top configure the windows Hello appear the following messages"We couldn't find a camera compatible with Windows Hello fac"

Windows for home | Other | Devices and drivers
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  1. EmilyS726 171.3K Reputation points Independent Advisor
    2025-10-24T17:48:48.9233333+00:00

    In order for facial recognition to work, your camera needs to have the infrared capacity. If it is just a regular camera, even if it is high definition, it will not support facial recognition.

    Yuo can go to your computer's manufacturer website, look up the specs for your specific model to see if your camera is an infrared (IR) one to verify your hardware eligibility.

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