Share via

Web Outlook 365 Print button disappears when looking at Attachment

Matthew Hedrick 1 Reputation point
2025-10-24T11:44:00.3733333+00:00

Has anyone else having an issue when looking at an attachment on the web version of outlook that the print button is just gone? It doesnt matter if its a png or even an pdf, the only options some of our users have is Download and Save to Onedrive.

But if i have them log into the Outlook app and use that the print button is there.

Has this happened to anyone else if so has anyone figured out a fix?

User's image

Outlook | Web | Outlook on the web for business | Settings
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Tamara-Hu 5,420 Reputation points Microsoft External Staff Moderator
    2025-10-24T13:37:36.3666667+00:00

    Hello @Matthew Hedrick,  

    Good day! Thank you for posting your valuable question on Microsoft Q&A forum.   

    Before I can provide the most accurate solution, please confirm the following details:  

    • Are the affected accounts personal (e.g., @hotmail.com, @outlook.com, @gmail.com) or work/school accounts (e.g., @yourcompany.com, @yourschool.edu)? 
    • After signing out and back in, does the issue persist? 
    • Are all attachments affected, or only specific file types? 
    • For the affected emails, when you click the three dots (More actions) menu, do you see the Print option there? 

    image

    • Alternatively, can you find the Print button on the Home tab after you select the affected emails? 

    User's image

    Providing this information will help better understand the situation and recommend the most appropriate solution. 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.