Share via

bluetooth not picking up my wireless bluetooth mouse

Mrs M Diedericks 0 Reputation points
2025-10-24T09:54:21.1833333+00:00

My bluetooth mouse does not want to connect with my laptop. Ive tried restarting the laptop

Windows for home | Other | Devices and drivers
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. John Jefferson Doyon 40,615 Reputation points Independent Advisor
    2025-10-24T11:22:01.6033333+00:00

    Thank you for letting me know.

    Since it’s a new laptop and you’re connecting the mouse directly via Bluetooth, let’s try a few quick checks:

    • Open Settings > Bluetooth & devices and make sure Bluetooth is turned on.
    • Put your mouse in pairing mode (usually by holding down the power or connect button until the light blinks).
    • Select Add device > Bluetooth, then wait for the mouse to appear and try connecting.

    If issue persists please try "Fix Bluetooth problems in Windows" https://support.microsoft.com/windows/fix-bluetooth-problems-in-windows-723e092f-03fa-858b-5c80-131ec3fba75c

    Let me know how it goes or if you have any further questions or concerns.

    1 person found this answer helpful.
    0 comments
  2. John Jefferson Doyon 40,615 Reputation points Independent Advisor
    2025-10-24T10:31:17.4166667+00:00

    Hi, I'm John! I will help you with this.

    How is your Bluetooth mouse connected, is it through a USB dongle or directly via Bluetooth?

    Also, was it working before, and if so, did anything change recently (like a Windows update or new device connected)?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.