How to exclude a specific app and all its content.

tlrsr1 20 Reputation points
2025-10-24T08:39:35.3866667+00:00

I am having trouble with my financial app. It continuously scrambles the data, and I have to reload from my financial institution.

I want to exclude the app and all related folders and files.

How do I do this?

And please, don't assume I know what to do or how to do it.

I need a detailed step-by-step process to guide me.

Thank you.

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  1. Clary-N 4,330 Reputation points Microsoft External Staff Moderator
    2025-10-25T08:35:11.8366667+00:00

    Hi tlrsr1,

    Thank you for reaching out to Microsoft Q&A forum. I understand how frustrating it can be when an app interferes with your financial data. Below is a step-by-step guide to exclude the app and its related folders:

    Step 1: Identify the App and Its Data Locations

    To exclude the app properly, you need to know where its files are stored.

    • Press Windows + R, type appdata, and press Enter.
    • Check these folders for the app’s data:
      • C:\Users\<YourUsername>\AppData\Local
      • C:\Users\<YourUsername>\AppData\Roaming
    • Also look in:
      • C:\Program Files or C:\Program Files (x86) for the main app folder.
      • Some apps also store data in C:\ProgramData.

    Step 2: Open Windows Security Settings

    This is where you can add exclusions so Windows Defender doesn’t scan or interfere with the app.

    • Click Start, type Windows Security, and open it.
    • Go to Virus & threat protection > Manage settings.

    Step 3: Add Exclusions for the App and Its Folders

    Adding exclusions prevents the app’s files from being scanned or blocked, reducing conflicts.

    • Scroll down to Exclusions > Click Add or remove exclusions.
    • Click Add an exclusion > Select Folder.
    • Choose the app’s main folder and repeat for any related folders you found in Step 1.

    Step 4: Confirm Changes

    Ensures the exclusions are active and the app won’t be affected by security scans.

    • Check that all folders appear in the Exclusions list.
    • This ensures the app won’t be scanned or blocked.

    If you need any additional support, please feel free to reach back. I'm here to help.


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