Usage price when adding Copilot chat-bot to our external web site

john john Pter 1,160 Reputation points
2025-10-24T05:55:49.7133333+00:00

We have a public web site, where it contain some documentation in HTML pages and PDF files. now we want to develop a chat bot using copilot studio and embed this inside our public web site. but i have those questions:-

  1. Can external/anonymous users who visit our public web site, use the copilot chat-bot without having to login using Microsoft business account?

     2. What about the usage price? how it will be calculated?

Regards

Microsoft Copilot | Microsoft 365 Copilot | Development
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Prasad-MSFT 9,611 Reputation points Microsoft External Staff Moderator
    2025-10-24T09:54:50.34+00:00
    1. No, as of now, Copilot Studio bots require users to authenticate with a Microsoft account (work or school). Anonymous/external users cannot interact with Copilot Studio bots embedded on a public website without logging in.
    2. Copilot Studio pricing is based on the number of Copilot sessions and capacity units, billed to your Microsoft 365 tenant. There is currently no public pricing for anonymous/external usage since it’s not supported. For custom bots (e.g., Azure Bot Service), pricing is based on messages, channels, and resources used.
    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.