How to fix hp 14s-fq1097 microphone issue

`Thank you for reaching out. If your HP 14s-fq1097 microphone still isn’t working after installing a new driver, please try the following steps:

1. Check Sound Settings

• Go to Settings > System > Sound > Input.
• Ensure the correct microphone (usually Microphone Array) is selected.
• Test the mic by speaking and checking if the input level bar moves.

2. Verify Privacy Settings

• Navigate to Settings > Privacy & Security > Microphone.
• Turn on Microphone access and Let apps access your microphone.
• Ensure desktop apps also have access.

3. Update or Reinstall Audio Drivers

• Open Device Manager > Sound, video and game controllers.
• Right-click your audio device (Realtek or AMD) → Update driver.
• If updating doesn’t help, uninstall the driver and restart the laptop. Windows will reinstall it automatically.
• Alternatively, download the latest driver from HP Support.

4. Run Windows Troubleshooter

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Run Recording Audio troubleshooter.

5. Disable Audio Enhancements

• In Sound settings > Recording tab, select your microphone → Properties > Enhancements.
• Check Disable all enhancements.

6. Update BIOS & Windows

• Install all pending Windows updates and update BIOS from HP Support.

7. Hardware Check

If none of these steps work, the microphone may have a hardware fault. Please contact HP Support for repair.

Let me know if the issue persists after following these steps. I’ll be happy to assist further if needed. If the issue has been resolved, please click "Accept Answer".