Hi ,
Do you buy the product key separately or does it come with the computer?
Thanks
After a BIOS update, I'm unable to reactivate windows 11 home. Even if I saved the Product Key before updationg the bios.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ismael
0
Reputation points
Coming from a Windows 10 Home, I changed my motherboard to be able to install Windows 11 Home and activate it successfully. Recently I updated my MSI bios and now I can't activate my Windows 11 Home, even by using the product key I had on my windows 11 Home,
Any advice ?
Thank you.
Windows for home | Windows 11 | Security and privacy
{count} votes
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Ismael 0 Reputation points
2025-10-24T00:08:51.0466667+00:00 If I enter my product key I receive:
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Ismael 0 Reputation points
2025-10-24T00:26:27.47+00:00 After running slmgr /dlv I
got :
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B 78,400 Reputation points Independent Advisor2025-10-25T07:50:49.3066667+00:00 Hi ,
Did you manage to solve the problem?
Thanks
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6 answers
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Ivan B 78,400 Reputation points Independent Advisor
2025-10-24T00:27:19.0566667+00:00 -
Ismael 0 Reputation points
2025-10-24T00:29:49.6133333+00:00 It came with the previous motherboard computer and it was activated on the new motherboard
successfully, until I updated the BIOS
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Ismael 0 Reputation points
2025-10-24T00:36:23.64+00:00 Hi, Also on my microsoft account it shows :
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Ivan B 78,400 Reputation points Independent Advisor
2025-10-24T00:38:42.6166667+00:00 Hi ,
I understand, but do you buy the license separately or does it come with the computer you bought?
Thanks
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Ismael 0 Reputation points
2025-10-24T00:41:09.7333333+00:00 Thanks Yvan for looking into my problem, let me know if you need me to dig more informations
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Ismael 0 Reputation points
2025-10-24T00:54:34.1633333+00:00 Hi,
OOps sorry I missed the point.It came with the computer I bought
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Ismael 0 Reputation points
2025-10-24T00:50:05.28+00:00 Thanks Yvan, let me know if you need more infos.
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Ivan B 78,400 Reputation points Independent Advisor
2025-10-24T00:51:04.0966667+00:00 Hi ,
I'm asking if you purchased the license separately because if your license came with the computer, it's very likely an OEM license. This type of license is tied to the computer's motherboard. If you replace it with a different one, unfortunately, you'll lose the license and have to buy a new one.
If you purchased the license separately (Retail) and tried hardware activation, but it didn't work, you'll need to contact Microsoft support to verify the activation.
https://support.microsoft.com/home/contact
Give feedback if the information was useful or not.
Thanks
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Ismael 0 Reputation points
2025-10-24T01:01:44.65+00:00 Hi Yvan, I understand the "tied to the computer" principle. But the "I changed hardware on this device recently" worked on my "new" computer because its linked to my microsoft account. So the product KEY was successfully transfered to my new computer . For some reason it stopped working after the BIOS update
Thanks