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How to fix Azure AI Foundry portal issue?
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Hassan Miskawi
0
Reputation points
I just tried to log into the Azure AI Foundry portal, but found out that all the projects on my tenant have disappeared. Additionally, the section which lets me access the agents, and everything related to content understanding disappeared. Instead, in the playgrounds section, I only have chat, assistants, video, speech, language, real-time audio and images. Also, I checked all my permissions, and I do have all the right ones. How do I solve this problem?
Azure AI services
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Sridhar M 1,220 Reputation points Microsoft External Staff Moderator2025-10-23T10:22:36.2833333+00:00 Azure AI Foundry portal where your projects have gone missing, along with access to certain features. Let's try to troubleshoot this step by step.
Here are a few things you can check:
- Azure OpenAI Resource: Make sure you still have an Azure OpenAI resource or Azure AI resource associated with your account. If not, you'll need to create one through the Azure Portal.
- Directory and Subscription: Ensure that you are logged into the correct directory and subscription. Sometimes, projects seem to vanish if the wrong directory is selected during login.
- Permissions: Double-check that your user role has the right permissions. You need to be a Contributor or Owner to create a hub and access projects. If you're an Azure AI Developer, ensure that a hub has already been created.
- Network Connectivity: Check your network settings to make sure there are no issues preventing you from accessing the Azure services. Clearing your browser cache could also help sometimes.
- Azure AI Foundry Status: Lastly, it might be worth checking the Azure AI Foundry Status Dashboard to see if there are any known outages or issues affecting the service.
Reference:
https://free.blessedness.top/en-us/azure/ai-foundry/concepts/ai-resources
https://free.blessedness.top/en-us/azure/ai-foundry/concepts/rbac-azure-ai-foundry
I Hope this helps. Do let me know if you have any further queries.
Thank you!
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Sridhar M 1,220 Reputation points Microsoft External Staff Moderator
2025-10-24T09:14:44.14+00:00 Did you get any chance to review the above response. Thank you!
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