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reactivate azure account

Wikrom Praekiat 0 Reputation points
2025-10-23T03:21:24.88+00:00

Hello,

Please reactivate my azure account from inactivity. I would like to use pay as you go service for aivoice

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Nathan Roberts (SN) 7,521 Reputation points Volunteer Moderator
    2025-10-25T10:37:59.8633333+00:00

    Hey there, Wikrom Praekiat

    It sounds as though the error you have received is AADSTS5000225. This error is generated when you no one has signed into your tenant for more than 200 days. The system puts the tenant in an inactive state. You have 20 days to reach out to support to re-activate your tenant.

    If your tenant has been marked as inactive, and you are within the 20 day period, please reach out to support using the phone number for your region here: https://support.microsoft.com/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Once the 20 day period has completed, the system will delete all services on the tenant. This is due to Microsoft's data protection policy. You can read this policy here: https://www.microsoft.com/trust-center/privacy/data-management#leave

    You can find out more about this error here: https://free.blessedness.top/en-us/entra/fundamentals/inaccessible-tenant

    Hope this helps,
    Nathan

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