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Ipad Pro M5 Teams Issue Upside Down Camera

MJL 55 Reputation points
2025-10-22T23:43:04.3633333+00:00

Having the same issue as previous people with my camera being upside down in teams. Tried Zoom and no issue. Any help appreciated.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Answer accepted by question author and recommended by moderator
  1. Sean Fitzsimmons 95 Reputation points Microsoft Employee
    2025-10-24T03:20:31.4366667+00:00

    Hi everyone. This has been addressed by Microsoft as of this evening. Please quit the teams app, restart it, and your video will be correct.

    3 people found this answer helpful.

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  1. Jeanie H 5,100 Reputation points Microsoft External Staff Moderator
    2025-10-23T01:01:47.2366667+00:00

    Dear @MJL, 

    Thank you for posting your question in the Microsoft Q&A forum.   

    Based on what many users have shared in the community, there’s a workaround that often helps right away: 

    Update Teams to the very latest version. Or you can delete the app, reboot the iPad, reinstall Teams, sign back in.

    Rotate your iPad such that when used in Landscape orientation, the camera is at the top of the screen. In this orientation, the USB-C port will be to the right-hand side of the screen. 

    If you position the iPad such that the USB-C port is to the left, for many Apps the camera image will appear to be upside down as you describe. 

    Make sure screen orientation lock is off. 

    After rotating to the correct position, fully close and reopen Teams so the app can re‑detect the camera orientation. 

    I’ve found some workarounds from this link Why is my Teams camera upside down on iPad?

    However, since this link is not an official Microsoft source, please consider the content carefully before applying any steps.

    Effectiveness can vary depending on the specific setup. So please kindly help me try the steps above and let me know if they fix the issue in your situation. 

    Due to this situation, personally, I understand the trouble this problem has caused you.  I sincerely recommend you go to Feedback community Ideas · Community. The product team actively reviews customer feedback, and items with more votes receive added attention. After you submit, I would be very grateful if you could share the feedback link here so I can personally follow up - and so other users can easily find and support your post. 

    If you need further assistance, feel free to let me know. I'm still here to help! 

    Looking forward to your response! 

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

  2. Tobias Mayer 0 Reputation points
    2025-10-25T20:28:57.1666667+00:00

    Hello,

    with the new update the problem is solved.

    0 comments

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