Unable to access attendance report

Roberts, Jill 0 Reputation points
2025-10-22T13:17:57.9+00:00

Hello,

I am the co-organizer of a meeting, and I have not been able to access the attendance report. The date of the meeting was 10/16/2025 9:30am-11:00am EST. Please advise how I can access the report.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
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  1. Julie-Hu 3,405 Reputation points Microsoft External Staff Moderator
    2025-10-22T14:51:10.6366667+00:00

    Dear @Roberts, Jill,

    Good day! Welcome to Microsoft Q&A forum!

    Based on your description, I understand that you are the co-organizer of a meeting held on 10/16/2025 from 9:30 AM to 11:00 AM EST and have been unable to access the attendance report.

    I sincerely apologize for the inconvenience caused by this issue.

    To understand the situation better and provide you with the most suitable support, could you confirm the following information: 

    • Was the meeting created through Outlook or directly in Teams?
    • Were you able to see the Attendance Report in the Meeting chat, under Meeting Chat > Attendance tab or Teams Calendar > Meeting Details > Tracking?
    • Can the organizer of the meeting see the Attendance Report too?
    • Are there any compliance or retention policies that might restrict report access?
    • Are you experiencing any error messages when trying to access the report? If yes, could I have a screenshot of it so I could have a visual reference and more information on it?

    Your confirmation would be very helpful in ensuring you receive the most suitable support!

    In the meantime, kindly try the following suggestions to check what might have caused the issue:

    • Verify where the meeting was scheduled: According to this article: Manage meeting attendance reports in Microsoft Teams, please ensure that the meeting was scheduled in Teams for you to access the report, not Outlook
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    • Check access path
      • In Teams > go to Calendar > Select the Meeting > Zoom it out so you could see more details > On the right hand, you could see the Tracking part with the attendees' names and click on (...) to download as CSV
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      • Alternatively, check Meeting Chat > Attendance report file (about five minutes after the event ends, it will show up)
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      • You could also check the attendance tab (check with the organizer of the meeting to see if they can see the Attendance Report)
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    • Confirm permissions
      • Please kindly make sure that organizational policies allow co-organizers to view reports
    • One thing to be noted: Co-organizers can't access attendance reports for channel meetings

    I hope this helps clearing things up!

    For more information, kindly refer to these articles:

    Kindly let me know when there are updates or if you need further assistance. Any updates you’re able to share would be really helpful. I appreciate your time and look forward to hearing how things are going! 

    I'm here and happy to help! Thank you for your time and patience.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.  User's image


  2. Roberts, Jill 0 Reputation points
    2025-10-22T14:55:30.98+00:00
    • Was the meeting created through Outlook or directly in Teams?
      • Outlook - I added myself as a co-organizer after the fact. I was not aware that I would not automatically have co-organizer access even though I'm the owner of that shared account.
    • Were you able to see the Attendance Report in the Meeting chat, under Meeting Chat > Attendance tab or Teams Calendar > Meeting Details > Tracking?
      • No
    • Can the organizer of the meeting see the Attendance Report too?
      • I am the organizer. There was no organizer listed when the meeting took place.
    • Are there any compliance or retention policies that might restrict report access?
      • No
    • Are you experiencing any error messages when trying to access the report? If yes, could I have a screenshot of it so I could have a visual reference and more information on it?
      • No
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