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Locked out of my hotmail after being overseas and recovery form won't work

Kyle Kelbert 0 Reputation points
2025-10-22T12:35:57.9566667+00:00

Locked out of my hotmail after being overseas and recovery form won't work, I've tried it numerous times. Impossible to get MS support on the phone or a live chat agent. I sent an email and was told to just keep trying recovery persistently but I've tried it endlessly with no success plus after so many attempts, it locks one out based on that. What do I do?!?

Outlook | MacOS | New Outlook for Mac | For home
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  1. Carlo Luna 2,055 Reputation points Independent Advisor
    2025-10-22T13:37:17.14+00:00

    Hi Kyle,

    Thank you for posting in Microsoft Community.

    Since you've tried the password reset and account recovery form without success, your next step should be to chat with Microsoft Support. They can give you personalized help to get back into your account.

    To contact them, go to the Microsoft Support Contact Page, enter “Account Recovery” in the search bar, and press Enter. Then, click “Get Help” and scroll down to “Contact Support.” select “Other Products” and then “Manage Account Security.” You should then see the option to chat with support agent directly.

    Explain that you're locked out while traveling and the recovery form didn't work.

    Let me know how it goes. If you found this helpful, marking it as helpful might make it easier for others to find the solution. Thanks!

    Regards,
    Carlo

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