Windows 10 Pro not activating ESU Licence

Daviud 0 Reputation points
2025-10-22T09:48:51.4+00:00

So tried to activate the ESU licences we brought last week I followed the Microsoft instructions and it seems not to be working

 Steps taken to apply the ESU Code (run from command prompt as admin) 

  1. slmgr.vbs /ipk <ESU MAK from Microsoft admin portal)
  2. slmgr.vbs /ato f520e45e-7413-4a34-a497-d2765967d094
  3. slmgr.vbs /dlv (so shows the ESU licence is there)
  4. reboot machine
  5. go to windows update and still shows it as unsupported

I have also tried this on a clean windows 10 build fully updated with windows update and not attached to the domain incase a policy is blocking something but I get same results.

Windows for business | Windows 365 Business
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  1. HarryPhan-2691 7,850 Reputation points Independent Advisor
    2025-10-22T10:09:08.0066667+00:00

    Given that Windows Update still shows the system as unsupported, here are a few things to double-check:

    Windows Edition Compatibility: ESU licenses are only valid for specific editions like Windows 10 Enterprise or Windows 10 Pro for Workstations. If you're using Windows 10 Pro (standard), it may not be eligible for ESU activation.

    ESU Prerequisite Updates: Ensure that all prerequisite updates are installed before applying the ESU key. These include servicing stack updates and the ESU preparation package. You can find the latest list on the Microsoft Learn site.

    Activation GUID Usage: The GUID f520e45e-7413-4a34-a497-d2765967d094 is correct for ESU activation, but sometimes running slmgr.vbs /ato without the GUID can help if the system already recognizes the ESU license.

    Network and Firewall Settings: If activation is being blocked, check that the system can reach Microsoft’s activation servers. A firewall or proxy might be interfering.

    Intune or Scripted Remediation: If you're managing devices at scale, Microsoft Intune or PowerShell-based remediation scripts (like those on GitHub) can help automate and verify ESU activation.

    If this answer helps resolve the issue, feel free to hit "Accept Answer" so others can benefit too 😊

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  2. HarryPhan-2691 7,850 Reputation points Independent Advisor
    2025-10-25T04:29:20.1566667+00:00

    Hi @Daviud

    Has your issue been solved? If it has, please accept the answer so that others know this is a quality answer and can help similar issue. If not, is there anything I can help you with? Please let me know.

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