When you purchase a digital upgrade from Microsoft, the product key is typically linked directly to your Microsoft account and your device's hardware.
Here are the correct steps to activate your upgrade:
- Check Your Email: First, check the inbox of the email address used for the purchase. You should have received a receipt from the Microsoft Store, which may contain a product key or a link to your order history. Search for "Microsoft Store" or "Order Confirmation."
- Activate via Settings (Most Common Method): The upgrade should be ready to activate. Go to Settings > System > Activation. Under "Upgrade your edition of Windows," you should see an option to "Change product key" or "Open Store." If you see "Windows 11 Pro" listed, simply click the "Change product key" link and follow the prompts. The system will often automatically retrieve the digital license from your account.
- Access Your Microsoft Account: If the above doesn't work, visit the Microsoft Account Services and sign in. Your Windows 11 Pro license should be listed there, and you may find an option to view the product key or initiate the installation.
If you still cannot locate the key or activate after these steps, your best course of action is to contact Microsoft Store Support. They can look up your purchase using your email and payment details and resend the necessary information.
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