How do I download recently purchased Windows 11 pro software

michael brittain 0 Reputation points
2025-10-21T23:46:38.3433333+00:00

Earlier today I purchased an upgrade to Windows 11 Pro from Windows 11 Home. I can't locate the product key and am unable to initiate the download to upgrade the software

Windows for business | Windows 365 Business
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  1. HarryPhan-2691 7,850 Reputation points Independent Advisor
    2025-10-22T00:42:54.89+00:00

    When you purchase a digital upgrade from Microsoft, the product key is typically linked directly to your Microsoft account and your device's hardware.

    Here are the correct steps to activate your upgrade:

    1. Check Your Email: First, check the inbox of the email address used for the purchase. You should have received a receipt from the Microsoft Store, which may contain a product key or a link to your order history. Search for "Microsoft Store" or "Order Confirmation."
    2. Activate via Settings (Most Common Method): The upgrade should be ready to activate. Go to Settings > System > Activation. Under "Upgrade your edition of Windows," you should see an option to "Change product key" or "Open Store." If you see "Windows 11 Pro" listed, simply click the "Change product key" link and follow the prompts. The system will often automatically retrieve the digital license from your account.
    3. Access Your Microsoft Account: If the above doesn't work, visit the Microsoft Account Services and sign in. Your Windows 11 Pro license should be listed there, and you may find an option to view the product key or initiate the installation.

    If you still cannot locate the key or activate after these steps, your best course of action is to contact Microsoft Store Support. They can look up your purchase using your email and payment details and resend the necessary information.


    If you find my answer is helpful to you, feel free to hit "Accept Answer", it would light my day up~

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  2. HarryPhan-2691 7,850 Reputation points Independent Advisor
    2025-10-25T04:30:50.04+00:00

    Hello @michael brittain

    Has your issue been solved? If it has, please accept the answer so that others know this is a quality answer and can help similar issue. If not, is there anything I can help you with? Please let me know.

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