Admin consent requests not showing up for external app

Shyan Rah 20 Reputation points
2025-10-21T22:31:12.83+00:00

We’ve enabled the admin consent workflow in Microsoft Entra for third-party apps. One of our users tried to request access to an app, but the consent request never showed up in the admin portal for approval.

Is there usually a delay before the request appears, or is there something specific we need to configure for these notifications to show up for admins?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. VEMULA SRISAI 1,385 Reputation points Microsoft External Staff Moderator
    2025-10-21T22:54:49.76+00:00

    Hello Shyan Rah,

    Thank you for posting your question in the Microsoft Q&A Forum.

    If admin consent requests are not appearing, please check the following:

    1.Feature Activation Delay After enabling the Admin Consent Workflow, it can take up to 1 hour for the feature to become active. Requests made before activation will not show up.

    2.Verify Workflow Settings

    Go to Microsoft Entra admin center → Identity → Applications → Enterprise applications → Consent and permissions → Admin consent settings.

    Ensure Users can request admin consent to apps they are unable to consent to is set to Yes.

    3.Assign Reviewers

    • Add users or groups as reviewers.
    • Reviewers must have roles like Cloud Application Administrator, Application Administrator, or Global Administrator to approve requests.

    4.Check the Correct Location

    • Requests appear under Enterprise applications → Activity → Admin consent requests → My Pending.

    5.Email Notifications

    • Confirm that email notifications are enabled for reviewers.

    If the request still does not appear after these checks, ensure the app’s service principal exists in your tenant and that the user clicked Request Approval during sign-in.

    For your reference: https://free.blessedness.top/en-in/entra/identity/enterprise-apps/configure-admin-consent-workflow

    Please let me know if this resolves your issue or if you need further assistance.

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