Hi ,
What is the correct printer model?
Which connection are you using: USB or Wi-Fi?
Thanks
Why can't I scan from my HP Envy printer
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Robert Edwards
0
Reputation points
I cannot get a scanned document to go to my computer from my printer
Microsoft Edge | Other | Windows 10
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B 78,400 Reputation points Independent Advisor2025-10-23T09:36:17.33+00:00 Hi ,
Did you manage to solve the problem?
Thanks
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Ivan B 78,400 Reputation points Independent Advisor
2025-10-21T21:00:51.1366667+00:00