How can I remove all instances of Read.AI from Teams

Question

How can I remove all instances of Read.AI from Teams

Mastroianni, Steve 0

We have an unknown number of users that have installed the Read.AI Teams app. I need a way to find out who has it installed and programmatically remove it.

It is not in Enterprise apps.

It's blocked in Teams apps, but the damage is done. They can still use it. I've done quite a bit of searching but have not found a solution yet. Any help is appreciated.

App ID: “Information deleted for privacy protection”
Platform: Microsoft Teams
Partner Company: Read AI, Inc.

Ryan-N 5,435 Reputation points Microsoft External Staff Moderator

2025-10-22T19:12:32.9+00:00

Hi @Mastroianni, Steve,

I hope the information I shared earlier was at least somewhat helpful in addressing your issue. If the previous methods haven’t been effective, please feel free to let me know. I’d be happy to explore the issue more deeply with you so we can work together toward a better solution.

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.
Ryan-N 5,435 Reputation points Microsoft External Staff Moderator

2025-10-24T19:58:19.7266667+00:00

Hi @Mastroianni, Steve,

I hope this message finds you well.

This is my second follow-up to check whether your issue has been resolved. I truly want to ensure your experience is as smooth as possible. If your problem is still ongoing or if you have faced any new difficulties, please share more details about the current steps you are stuck on. I am here and happy to provide further help whenever you need it.

If you found the answer helpful, we kindly invite you to mark it as the accepted answer

. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.

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Ryan-N 5,435 Reputation points Microsoft External Staff Moderator

2025-10-22T19:12:32.9+00:00

Hi @Mastroianni, Steve,

I hope the information I shared earlier was at least somewhat helpful in addressing your issue. If the previous methods haven’t been effective, please feel free to let me know. I’d be happy to explore the issue more deeply with you so we can work together toward a better solution.

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.
Ryan-N 5,435 Reputation points Microsoft External Staff Moderator

2025-10-24T19:58:19.7266667+00:00

Hi @Mastroianni, Steve,

I hope this message finds you well.

This is my second follow-up to check whether your issue has been resolved. I truly want to ensure your experience is as smooth as possible. If your problem is still ongoing or if you have faced any new difficulties, please share more details about the current steps you are stuck on. I am here and happy to provide further help whenever you need it.

If you found the answer helpful, we kindly invite you to mark it as the accepted answer

. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.

Answer 1

Hi @Mastroianni, Steve,

Welcome to the Microsoft Q&A forum.

Thank you for reaching out to us. We understand that you want to remove the Read.ai app in Teams for the accounts in your tenant. To accomplish this, please allow us to provide you with the following information:

First, please go to admin.teams.microsoft.com.

Step 1: Click on Teams apps > Manage apps
Step 2: Search for and click on Read.ai
Step 3: Click on Edit availability and select No one

After completing these steps, users will no longer be able to install or use this app. Note: Blocking only prevents new installations; it does not automatically remove versions that have already been installed.

Next, although Teams Admin Center does not support listing users who have downloaded and used the app, you can use PowerShell to list and remove this app for users who have already installed it.

To get effective PowerShell scripts for handling your issue, we recommend creating a post in the following community: https://community.powerplatform.com/forums/thread/?groupid=46ce02a3-e1a7-4176-81fc-d93a4001d287

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Here, you will find a very active group of Microsoft MVPs, product experts, and experienced users who can provide detailed step-by-step guidance.

We apologize for redirecting you to another community, as members in the current section mainly focus on Microsoft 365 users and have limited knowledge of PowerShell. Therefore, to receive faster and more effective support, we are guiding you to the right place.

If you have any updates regarding the issue or any other questions, please feel free to share them with me. I will support you.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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How can I remove all instances of Read.AI from Teams

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