Developer Program – ‘Set up E5 subscription’ button missing after joining

Hi @Nedra

Thank you for posting your question in the Q&A Forum.

I completely understand that it can be confusing and frustrating when the “Set up E5 subscription” option does not appear, especially after completing your developer profile, linking your Entra ID tenant, and following all recommended steps. I want to acknowledge that you have done everything correctly on your side, which is greatly appreciated. 

I also want to be transparent that as a forum moderator, I do not have access to internal systems and therefore cannot escalate, raise, or enable subscriptions manually. I’m sorry I cannot do more directly to assist. 

The E5 Developer sandbox invitation is managed automatically by Microsoft’s system, and even if your profile appears fully complete, it may take some additional time for the system to recognize eligibility. 

If the issue persists, the recommended approach is to submit a support request through Microsoft Services Hub, which is the official channel for this type of assistance. Please note that access to Services Hub may depend on your account type and subscription, and some types of support requests may require a paid plan. You can review the details here:  Services Hub sign in FAQs | Microsoft Learn 

Thank you very much for your patience and understanding. I hope this helps clarify the process and next steps. 

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data. 

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

Hi Microsoft Team,

I joined the Microsoft 365 Developer Program with my personal Microsoft Account (MSA). My developer profile is fully completed (Personal Projects / Graph / Identity / Outlook / Region). I also created and linked an Entra ID tenant.

Despite waiting several days and multiple logins, the dashboard still does not display the “Set up E5 subscription” option.

Could you please escalate this to the Microsoft 365 Developer Program backend team to verify my eligibility and manually enable the E5 sandbox invitation?

Thank you for your time and support,