Can't setup Azure Database for PostgreSQL Flexible Server

Question

Can't setup Azure Database for PostgreSQL Flexible Server

Dmitry Maksymets 0

Hi team,
I trying to setup PostgreSQL Flexible Server. I've used both UI and CLI ways to setup it.
During installation appears InternalServerError:

(InternalServerError) An unexpected error occured while processing the request. Tracking ID: 'fdeae066-da8b-4c8d-b1cd-36cccb71a4e1'

Code: InternalServerError

Message: An unexpected error occured while processing the request. Tracking ID: 'fdeae066-da8b-4c8d-b1cd-36cccb71a4e1'

Swapnesh Panchal 740 Reputation points Microsoft External Staff Moderator

2025-10-21T21:51:07.44+00:00

Hi Dmitry Maksymets,

Thank you for reaching out to Microsoft Q&A.

Could you please share the details requested in the private message for further investigation.
Swapnesh Panchal 740 Reputation points Microsoft External Staff Moderator

2025-10-24T20:01:01.1166667+00:00
Hi Dmitry Maksymets,
were you able to run the checks?

From the TFS app-tier: sqlcmd -S <SQL-FQDN>,1433 -d master -E -N
• If it failed, please paste the exact error.
• If it worked, run EXECUTE AS LOGIN='DOMAIN\TFSService' and confirm whether any Tfs_Collection full-text catalogs needed a rebuild.

If it’s still failing, please attach:
• TFS Service Account screenshot (App Tier)
• SQL “Force Encryption” state + cert CN/SAN and thumbprint
• sqlcmd -N output with timestamp
• Versions: TFS, Windows build, SQL build, SQL client (ODBC)

With those, I’ll advise the next step immediately.

1 answer

Your answer

Swapnesh Panchal 740 Reputation points Microsoft External Staff Moderator

2025-10-21T21:51:07.44+00:00

Hi Dmitry Maksymets,

Thank you for reaching out to Microsoft Q&A.

Could you please share the details requested in the private message for further investigation.
Swapnesh Panchal 740 Reputation points Microsoft External Staff Moderator

2025-10-24T20:01:01.1166667+00:00

Hi Dmitry Maksymets,
were you able to run the checks?

From the TFS app-tier: sqlcmd -S <SQL-FQDN>,1433 -d master -E -N
• If it failed, please paste the exact error.
• If it worked, run EXECUTE AS LOGIN='DOMAIN\TFSService' and confirm whether any Tfs_Collection full-text catalogs needed a rebuild.

If it’s still failing, please attach:
• TFS Service Account screenshot (App Tier)
• SQL “Force Encryption” state + cert CN/SAN and thumbprint
• sqlcmd -N output with timestamp
• Versions: TFS, Windows build, SQL build, SQL client (ODBC)

With those, I’ll advise the next step immediately.

Answer 1

Sina Salam 25,841 Volunteer Moderator

Hello Dmitry Maksymets,

Welcome to the Microsoft Q&A and thank you for posting your questions here.

I understand that you are unable to setup Azure Database for PostgreSQL Flexible Server.

With

(InternalServerError) An unexpected error occurred while processing the request. Tracking ID: 'fdeae066-da8b-4c8d-b1cd-36cccb71a4e1'

is a backend Azure service error. It is not caused by your misconfiguration, and retrying or switching methods (UI/CLI) does not guarantee success. This error is transient and often linked to regional capacity issues, especially with burstable SKUs or v5 SKUs.

You can try again later and raise support ticket via your Azure Portal or use Priority Customer Support - (PCS).

I hope this is helpful! Do not hesitate to let me know if you have any other questions or clarifications.

Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful.

Dmitry Maksymets 0 Reputation points

2025-10-22T09:41:04.5466667+00:00

Hi Sina Salam,

Thanks a lot for your response!
Unfortunately I can't accept your answer. I've spent a lot of time trying to setup DB in cloud, moreover I provided all requested info in private messages and would like to have an answer why it's happening and what steps should I do to finally setup DB. Sorry but I can't report to my manager that we just should wait and try one more time.
Sina Salam 25,841 Reputation points Volunteer Moderator

2025-10-22T09:55:04.05+00:00

Hello Dmitry Maksymets,

I knew how you felt, I had been in your kind of shoe some years back. But I have told you the fact. If private message doesn't work, use Priority Support. I can only help to escalate again. It's not some stuff you can do by yourself.

Success

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Can't setup Azure Database for PostgreSQL Flexible Server

1 answer

Your answer