Can’t create a new Microsoft 365 Developer Sandbox after expiration

Dear @Kgaogelo Mothogoane,

Thank you so much for contacting Microsoft Q&A Forum and I sincerely apologize for the unexpected inconvenience that may cause to you. 

Therefore, I have tried to consult and research internally so please take note of the following important point:    

After a developer subscription expires, the data is typically retained for a limited grace period (often 30-60 days) before it is permanently deleted. I strongly recommend that you back up any important files, data, or configurations from your expired tenant as soon as possible to avoid data loss. 

You can refer to the official article for more details: Microsoft 365 Developer Program FAQ | Microsoft Learn  

Also, according to the Microsoft 365 Developer Program FAQ, subscription renewal is based on development activity. Specifically: 

So, if the user is actively using the subscription for development purposes, the system will automatically renew it every 60–90 days. If there's no valid development activity, the subscription will expire and eventually be deleted after a grace period. 

In this case, I have tried my best to help you so I found 2 methods that you can consider choosing them to see if they can help: 

-Method 1: if you still want to continue with the program, the official path forward is to sign up for a new Microsoft 365 Developer subscription from the official program website. Here is the official link to register for the Microsoft 365 Developer Program and request an E5 Developer subscription, please follow this link: Welcome to the Microsoft 365 Developer Program | Microsoft Learn 

Please note that you should use a new phone number when creating a Microsoft 365 Developer Program account. If you reuse the same number from a deleted account, you’ll need to wait more than 60 days before registering again. 

Please kindly read the FAQ link above for more details. 

-Method 2: You may need to convert to a paid subscription: 

• If you prefer to retain your existing tenant name and recover certain services, log in to your previous tenant, add billing information, and purchase a paid license (e.g., Office 365 E3). 
• This typically restores functionality within approximately 30 minutes. 

For additional instructions, you might take a look at this document for more insight: Reactivate deleted Microsoft 365 Development Tenant 

Please note that our support is limited to providing guidance based on official Microsoft documentation. Any third-party resources or references shared are intended solely for informational or consultative purposes. Microsoft does not guarantee the accuracy, reliability, or continued availability of third-party content, and we recommend exercising discretion when referring to such materials. 

I understand this process may take some time for you; however, as a Microsoft Q&A moderator, my role is to guide discussions and connect users with helpful resources. While I don’t have the right to access to individual account or your environment in order to help you further, even Microsoft support agents do not have access to override or extend developer subscriptions. However, I still try my best to support you using the resources available. So, please take a look in these links above and follow them. Wish you a pleasant day! 

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