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I had salesforce linked to my outlook about a month ago and it worked great. Now when I click the salesforce icon, its asking me to log in to Paychex, when I do that, it says user name/password not correct, but it is, I use salesforce daily, how can I get outlook and salesforce reconnected? thanks
Hello Perry, Melissa, Thanks for posting this in our community. I'm sorry to hear you're having trouble, it's definitely frustrating when something that was working smoothly suddenly stops, especially when it impacts your daily workflow.
You might find this article helpful in resolving the issue: Salesforce for Outlook' OAuth reauthentication
Kind regards,
John Oli
