Role Based Access Control - Global account

Dave Jackson 0 Reputation points
2025-10-20T09:29:04.0666667+00:00

Hi, I have a Teams Pro login. Allows me to see the UK rooms. However, we also have international offices. How do I upgrade my account to Global or find out who has this account already? Then in addition setup regional accounts for local Admin, Thanks

Microsoft Teams | Microsoft Teams for business | Settings | Other
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  1. Demi-N 6,220 Reputation points Microsoft External Staff Moderator
    2025-10-20T12:35:24.71+00:00

    Hello @Dave Jackson

    Thank you for posting your question on the Microsoft Q&A forum. 

    Based on my research, to proceed with assigning or modifying roles such as expanding your access beyond UK rooms or setting up regional admin accounts, you’ll need assistance from an employee in your organization who holds the Global Administrator role in Microsoft 365. Only a Global Admin has the necessary permissions to grant or adjust these roles within the Teams Rooms Pro Management Portal or Microsoft Entra ID.  For your reference: Accessing the Pro Management portal - Microsoft Teams | Microsoft Learn 

    If you're unsure who the Global Admin is in your organization, I recommend following this helpful guide from Microsoft: How do I find my Microsoft 365 admin? 

    Additionally, regarding your mention of setting up regional accounts for local admins, could you kindly confirm if you're referring to Administrative Units in Microsoft Entra ID? These units allow organizations to delegate role-based access control by region or department 

    If so, this Microsoft Learn article provides a comprehensive overview and setup instructions: Administrative units in Microsoft Entra ID - Microsoft Entra ID | Microsoft Learn 

    For more information: Role-based access control in the Microsoft Teams Rooms Pro Management Portal - Microsoft Teams | Mi… 

    However, if that’s not the case, I sincerely apologize and would appreciate it if you could clarify further. And of course, if you have any additional questions, feel free to let me know. I’m here to support you. 


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

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