Hi John,
Let me suggest to try removing the update. To remove the most recent update, please follow these steps to access the Windows Recovery environment:
- Open the Settings app by pressing the Win + I keys.
- Navigate to System > Recovery.
- Click the ""Restart Now"" button next to Advanced Startup.
- Choose the Troubleshoot option.
- Select ""Uninstall Updates,"" then choose either ""Uninstall Latest Quality Update"" or ""Uninstall Latest Cumulative Update.""
Allow the process to complete.
I look forward to your response and am eager to collaborate until we find a solution.