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How to fix audio stutter /cutting out on windows 11/10

Cayden F 10 Reputation points
2025-10-18T13:02:40.2766667+00:00

Hi Guys, I've had a problem with sound since I was on windows 10, the thing is when playing games specifically my sound cuts out and reappears or sometimes not work at all. In setting there's output devices I've disable still appearing and disappearing even after a clean windows installation.

I would normally just restart my pc and continue as nothing happened but when changing to windows 11 I expected it to disappear. It did not, again I've tried multiple YouTube videos stating I should

  1. Disable output device that are not in use
  2. Disabling enhancements
  3. Installing drivers
  4. Checking for updates.

The headset I use is the Sennheiser GSP 670 wireless/wired and it isn't just the headphones ,because I switched to speakers and its the exact thing. What I thing is its my pc specs that can not comprehend or keep up which results in this sound cutting out.

THE SECOND MESSAGE:

I have ran into the problem again, I done all you said and like i said before it was working perfectly but now its back , i done the usb root hub , using wired and unchecking allow applications to take exclusive control. Can you please help me again , if its a hardware problem this is what i have.

CPU: intel core i5-3470

GPU: AMD Radeon RX570 4gb

RAM: 12gb ddr3

Motherboard: intel dh67bl

Windows for home | Windows 11 | Gaming
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  1. Ian-T 4,725 Reputation points Microsoft External Staff Moderator
    2025-10-21T13:52:27.1233333+00:00

    Hello Cayden F,

    Good day to you and thanks for your post in Microsoft Q&A. I'm sorry for the inconvenience you've encountered. 

    • Would you mind sharing which steps did you try?
    • Besides that, where do you take that support? 

    Based on your descriptions, I see that you have try all basic troubleshot for software. I recommend you take you device to official store to have hardware checking. 

    I would like to attach an article about How to Fix Audio Stuttering on Windows 11/10/7

    Disclaimer: While I recommend referring to the steps outlined in the following article, please proceed with caution. Before making any changes, carefully review each instruction and ensure you understand the potential impact on your system and data. Always back up important files and settings to avoid accidental data loss or system issues. Your safety and data security are our top priority. And due to our environment, please forgive that some image will have different language with your side.

    Once again, I sincerely apologize for the unpleasant experience. Wishing you a wonderful day. 

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