Azure Backup
An Azure backup service that provides built-in management at scale.
MARS Client refuses to bring up drive from backup archive
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JB
0
Reputation points
We have a Windows 2022 server protected by MARS and it backs up 2 drives a c: and e: drive to the Azure Recovery Vault. The backup seems to be working, but we are unable to restore data from one of the drives. When we pick c: drive it mounts the volume and we can browse the contents, however when we try to browse the mounted e: drive, explorer freezes and provides a white screen. The only way to recover is to restart the computer. This leaves the recovery job running in the cloud.
Is this a known issue? What can be done to fix the backup archive?
Azure Backup
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JB 0 Reputation points
2025-10-20T17:58:30.18+00:00 Also, during the restore process, it triggers various iScsiPrt errors: Event 27, 29, 39, 129. Eventually the process times out and the drive is disconnected. Could the archive be corrupted? The backups still seem to be occurring without error.
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