Change the Invoice Adresse of my purchase.

Hi,

Once a payment has been processed, PayPal does not allow direct edits to the transaction invoice details, including the billing or shipping address, to maintain the integrity of the financial record.  This is a standard security measure across all transactions.

The most straightforward resolution is to contact the seller (or service provider) who issued the invoice and request a refund for the payment.  Once refunded, you can initiate a new transaction using the business PayPal account, ensuring the correct business address is selected at checkout.

To prepare for the new purchase, log in to your business PayPal account at paypal.com, click the gear icon (Settings) in the top right, then select “Payments” > “Manage automatic payments” or directly update your address under “Wallet” by clicking “Add or edit payment methods” and verifying the billing address tied to your business card or bank.  Here’s a quick visual guide:

1.  Log in to PayPal and go to Settings.

2.  Under “Payments,” click “Update” next to your billing address.

3.  Enter your full business address (street, city, state, ZIP, country) and save changes.

This ensures future invoices automatically pull the business details. If the original transaction was for a digital service or non-shippable item, the seller may be able to issue a corrected receipt manually without a full refund.

For official guidance, visit PayPal’s help center at https://www.paypal.com/us/smarthelp/article/how-do-i-add-change-or-remove-a-street-address-on-my-paypal-account-help239, which covers address management.

If the seller is unresponsive or this involves a PayPal-generated invoice, reach out to PayPal support via their resolution center (Activity > Resolve a problem) or by messaging them on Twitter/X @AskPayPal for faster assistance.

If this clarifies your options and gets things sorted, please hit “Accept Answer” 😊—it helps us support more users like you.

Best regards,

VP

Hi Elvis Sinanovic,

Has your issue been solved? If it has, please accept the answer so that others can benefit too. If not, is there anything I can help you with? Please let me know.

Vivian