Can't see my Static Web Apps under the correct Resource Group

Question

Can't see my Static Web Apps under the correct Resource Group

Kevin Mario 0

Hi there,

Was going to modify some custom domains on my Static WebApp when I realise I couldn't see it anymore under any of the Resource Groups.

Running az staticwebapp list --output table in the Azure CLI gave me the list and I can see that it is correctly listed there along with the Resource Group it is under - but when I go to that Resource Group I can't see any Static Web Apps listed.

Not sure what would be the best way going forward? Anyone had this issue before?

Vimal Lalani 1,740 Reputation points Microsoft External Staff Moderator

2025-10-21T05:11:13.6033333+00:00

Hi @Kevin Mario

As discussed over private message, we are actively working on the issue mentioned in this link. Our internal team has resolved the problem for one of the resources and is currently working on the second resource.
Vimal Lalani 1,740 Reputation points Microsoft External Staff Moderator

2025-10-22T10:35:44.8133333+00:00

Hi @Kevin Mario

The internal team has completed the synchronization of both resources. We have also received confirmation regarding the main issue here: https://free.blessedness.top/en-us/answers/questions/5586320/missing-resource.

Could you please confirm and accept the answer so that we can conclude this case?

Thank you for your cooperation.

2 answers

Your answer

Vimal Lalani 1,740 Reputation points Microsoft External Staff Moderator

2025-10-21T05:11:13.6033333+00:00

Hi @Kevin Mario

As discussed over private message, we are actively working on the issue mentioned in this link. Our internal team has resolved the problem for one of the resources and is currently working on the second resource.
Vimal Lalani 1,740 Reputation points Microsoft External Staff Moderator

2025-10-22T10:35:44.8133333+00:00

Hi @Kevin Mario

The internal team has completed the synchronization of both resources. We have also received confirmation regarding the main issue here: https://free.blessedness.top/en-us/answers/questions/5586320/missing-resource.

Could you please confirm and accept the answer so that we can conclude this case?

Thank you for your cooperation.

Answer 1

Jerald Felix 7,910

Hello CTO,

This issue happens occasionally due to portal refresh delays, permission inconsistencies, or filtering settings.

Here are some steps you can try:

Portal Refresh/Logout: Clear your browser cache, refresh the Azure portal, or log out and back in. Sometimes the portal view doesn’t update immediately.

Check Permissions: Confirm you have the correct permissions for the Resource Group. If your access level recently changed, it can cause display issues.

Check Filters: Double-check the portal’s filtering options. Make sure you’re not filtering out Static Web Apps by accident.

Resource Explorer: Use Azure Resource Explorer (resources.azure.com) to verify the resource exists at the backend.

Location/Subscription: Ensure that you’re viewing the right subscription and region in the portal.

Azure Support: If you still can’t see the resource despite it appearing in CLI, consider raising a support ticket with Microsoft Azure support for deeper troubleshooting.

Let me know if you need more detailed guidance on any of these steps or have specific error messages from the portal.

Best Regards,

Jerald Felix

Kevin Mario 0 Reputation points

2025-10-16T05:29:49.37+00:00
Hi Jerald, thank you so much for your response.

So I have done

Portal Refresh/Logout
Logged out, cleared cookies, Logged in again - no change

Check Permissions
User I am logging in with have Global Admin permissions, so has no restrictions

Check Filters
No filters were applied

Location/Subscription
Yep double checked right subscription & region

.

An interesting thing does show up when I checked Resource Explorer - I can see the Static Apps directly under Subs → providers

Subscriptions

[subscriptionName]

providers

Microsoft.Web

staticSites

✅ I can see the Static Web Apps

.

BUT it was supposed to be under a resourceGroup, which is what I see when I run az staticwebapp list --output table in Azure CLI - that the staticApps are under a resourceGroup instead of directly under a Subscription.

.

So I was expecting it to show up in this hierarchy

Subscriptions

[subscriptionName]

resourceGroups

[groupName]

providers

Microsoft.Web

staticSites

❌ I can't see the Static Web Apps

But they don't show up 🤨

Also - what would be the best way to raise an Azure Support Ticket?
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Answer 2

Vimal Lalani 1,740 Microsoft External Staff Moderator

Hi @Kevin Mario

We are pleased to inform you that the internal team has completed the synchronization of both resources. In addition, we have received confirmation that the main issue has been resolved.

Could you please review and accept the answer if it addresses your concern?

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Can't see my Static Web Apps under the correct Resource Group

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