I'd like a real live Microsoft employee to respond. Microsoft needs to fix this broken update and make it install properly ASAP.
Windows Update KB5066835 Doesn't Work
Please fix update KB5066835. It doesn't work at all
Windows for home | Windows 11 | Windows update
5 answers
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John DeV 147K Reputation points Independent Advisor
2025-10-16T00:28:23.1133333+00:00 Hi, good day!
Please let me know if you have tried the methods below.
- Disable or uninstall any third-party VPN and Antivirus program to prevent it from interfering with the update.
- Run the Windows Update Troubleshooter Open Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run troubleshooter
- Make sure Windows Update and Background Intelligent Transfer services are available and running.
Press Windows key+R to open Run then type: services.msc
Press Enter to open Services app
Double-click Background Intelligent Transfer Service.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
Double-click Windows Update.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
- Please try to run SFC and DISM to check for any system errors and corrupted files. https://support.microsoft.com/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca
- Reset Windows Update components manually https://www.elevenforum.com/t/reset-windows-update-in-windows-11.3808/ After that, restart your computer
- Here's a direct download link of KB5066835 from Microsoft Update Catalog. Download and install the update manually. https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c0d1a12-9944-4b26-bed7-a722c040d631/public/windows11.0-kb5066835-x64_2f193bc50987a9c27e42eceeb90648af19cc813a.msu
If the issue persists, open Settings > System > Recovery.
Few things to check on the PC
- Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
- Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade
Under Fix problems using Windows Update, click Reinstall Now
Once completed, your system will restart.
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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Mark Greenbaum 5 Reputation points
2025-10-22T00:36:25.5233333+00:00 Here's your answer. The update is faulty. Who knows what else is wrong with it?
I have no intention of AGAIN, resetting Windows 11 which would require I go back and re-reinstall all my apps.
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Hervé GUICHON 125 Reputation points
2025-10-20T10:15:12.7633333+00:00 The solution with "system/recovery/update recovery " (or sthg lile that, I have a french version) seems to work for me !
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Nor Kem 0 Reputation points
2025-10-25T20:21:04.29+00:00 Nach deaktivierung von VPN Problem gelöst.